KIRA
Devaul
LOGICALLY
MINDED
CREATIVE
AT HEART
Hi, I'm Kira.
Logically minded, creative at heart.
San Francisco via Boston. Alumna of University of Massachusetts, Amherst.
Intrigued by design, travel, photography, writing, nature, armchair philosophy, fabulous food, and cats. Can be found riding my scooter as much as possible.
Obsessed with efficiency and effective communications to propel mission-driven companies toward greater impact.
Seeking to work hard for things that are worth it and the wisdom to know when it's not. Taking it one day at a time and always staying curious.
Say hi on or
SKILLS
Relationship Management
Salesforce
Greenhouse
SurveyGizmo
ExactTarget
Social Media
Other
Wordpress
Litmos LMS
Drupal CMS
BetterWorks
Workday
Basic HTML
Project Management
GSuite
JIRA
Confluence
Trello
Smartsheet
Asana
MS Office
Box
Okta
Data Analysis
Excel
Google Analytics
Tableau
Design / Video
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
Final Cut Pro
Camtasia
Communication
Slack
Zoom
Skype
Hangouts
GoToMeeting
GoToWebinar
and always learning...
Experience
2008
2016
2015
2014
2013
2012
2011
2010
2009
2017
DEC 2015 - PRESENT
CONTENT COORDINATOR
@ SHUTTERSTOCK
SAN FRANCISCO, CALIFORNIA
Interviews avg. 10 candidates and hires avg. 2 remote contractors per month to review images submitted to Shutterstock and Bigstock sites
Presents training sessions to avg. 2 remote image reviewers/month on quality standards, intellectual property policies, and system functionality
Facilitates evaluation of 700,000 images/week by
answering questions and reaching quick and accurate
decisions to accelerate industry-leading TTM
Manages team of 30+ reviewers (contractors) to
ensure team meets weekly KPIs, reviewing 100% of submissions/week with max 1-day turnaround
Writes and updates avg. 5 policies per month on
quality standards and compliance policies; creates
documentation on how to evaluate images
Works across departments and time zones to provide
customer and technical support; resolves submitter
complaints and inquires on content rejections
JUL 2014 - DEC 2015
CONTENT ASSISTANT
@ COMMON SENSE MEDIA
SAN FRANCISCO, CALIFORNIA
Responded to ave. 100 user inquiries/wk, which
boosted community engagement and increased user-generated content by 25%
Built Google Analytics reports and communicated
findings to team, which informed content strategy
and increased traffic by avg. 15%/week
Project management for sitewide content refresh that ensured most up-to-date information and most
relevant search results for users
Wrote 5 monthly “Best of” lists and blog posts which
promoted new site content and highlighted monthly
editorial themes
JAN - JUL 2014
EXECUTIVE ASSISTANT
@ EXPLORATORIUM
(contract)
SAN FRANCISCO, CALIFORNIA
Organized and prioritized email inboxes and other
confidential data for 2 Directors; acted as gatekeeper
for calendar requests and commitments
Instituted procedures for tracking/updating Salesforce
data, which led to more consistent communication
amongst executives and external clients
Planned and executed client meetings, workshops,
and special events for groups of up to 100+
internal/external attendees
DEC 2011 - DEC 2013
PROJECT COORDINATOR
@ EDUCATION RESOURCE STRATEGIES
WATERTOWN, MASSACHUSETTS
Provided comprehensive support to 50-person
staff: analyzed operations and workflows; conceived and
initiated new operational systems that improved
communication, and enhanced cross-team collaboration
Built strong relationships with managers and staff,
generating a supportive culture and productive team
in a heavily deadline-driven environment
Optimized structure and workflows for company
intranet, resulting in greater speed and access to
time-sensitive information for staff and clients
Designed and co-led company's first orientation program
for new hires
Created and implemented company's first employee
manual outlining all business procedures and office protocols.
JAN 2011 - DEC 2011
MUSEUM STORE SUPERVISOR @ HARVARD UNIVERSITY
CAMBRIDGE, MASSACHUSETTS
Supervised 6 associates: created rotation schedules,
approved/denied PTO requests,resolved personnel
issues, conducted performance reviews
Partnered with Dir. of Operations in ordering store
products, managing inventory, and reconciling
financials of $500K museum gift store budget
Researched new products and cultivated vendor
relationships; coordinated meetings with sales
representatives and negotiated payment terms
Created job postings, interviewed, hired, and onboarded new museum store employees; trained
new hires on museum operations and Harvard policies
JUL 2008 - JAN 2011
VISITOR SERVICES SUPERVISOR
@ MARY BAKER EDDY LIBRARY
BOSTON, MASSACHUSETTS
VISITOR SERVICES SUPERVISOR OCT 2009 - JAN 2011
Worked with Dir. of Operations to manage the museum store ordering, merchandising, and inventory processing
Created daily and monthly rotation schedules for team,
ensuring adequate coverage and equal task distribution
Performed all associate duties (see below) and supervised staff of 5 visitor services associates
VISITOR SERVICES ASSOCIATE JUL 2008 - OCT 2009
Rotated daily as tour guide, store associate, admissions clerk, and greeter
Individually presented 20-, 40-, and 60-minute guided tours
to groups of 1 to 100 visitors up to 6 times per day
Reconciled daily cash and credit card deposit totals averaging $5K per day; ensured sufficient bill distribution for next day
TESTIMONIALS
Kira was a dependable project and editorial manager at Common Sense. She was able to establish herself quickly as an important member of the team given her unique mixture of creative and organizational skills, and conceptualized and operated content management processes that helped us analyze our needs and deliver content more effectively. Beyond project management, she also contributed original blog posts and did a lot of image editing and refinement, the latter of which drastically improved the overall visual quality of our review pages.
—Tanner Higgin
Director, Education Content, Common Sense Media
Kira is a joy to work with and a colleague whom I came to trust deeply with critical projects. She is calm in the face of crisis, detail-oriented while maintaining her focus on the big picture and a valuable contributor in myriad ways that extend beyond the formal scope of her work. For example, Kira's instincts as a writer, designer, and overall communicator are sharp and attuned to the nuance in various situations, which made her an excellent partner in developing sharp written and oral communications for partner discussions. In short, Kira will be an asset to any organization smart enough to snap her up!
—David Rosenberg
Director, Education Resource Strategies
Kira approaches her work with enthusiasm, professionalism, and an eye for detail. She readily joined a "extracurricular" working group at our organization to design trainings around "persuasive communication", even though it went beyond her job description. She was the "go-to" resource for help with Powerpoint slide design, not just because of her excellent design eye, but because of her willingness to help others. She managed to juggle many responsibilities, from booking travel to editing the Word template, always with a calm demeanor. This required a finely tuned organizational system and ability to handle multiple incoming priorities. To be honest, I don't know how she did it--but everything always seemed to just get done!
—Melissa Galvez
Sr. Communications Specialist, Education Resource Strategies
Kira is a highly dependable project coordinator with an innovative attitude and keen insight into efficient project support. You never have to worry once about a task getting done, and getting done well, once Kira is overseeing it. She also seeks creative and efficient solutions to project administration goals. You may give her a task to accomplish, but she'll come back exceeding your goals. She was an invaluable member of the teams and projects I managed at ERS.
—Funmi Haastrup
Manager, Education Resource Strategies
Kira was an extremely effective process manager in our organization. As Project Coordinator, she played a vital role in ensuring the efficient operation of many of the "back office" functions of our organization's consulting practice, from streamlining the process for booking travel to serving as the primary point of contact with candidates interviewing for positions. She also brought a creative spark to our work that improved our internal and external communications. She is among those rare employees who has impact organization-wide through her work.
—Kristan Singleton
CTO, Education Resource Strategies
As Project Coordinator at ERS, Kira brought innovative ideas and a fresh outlook to her responsibilities that inspired us all. She packaged the detail of her work in a polished and organized way. Not only did she manage the details well, she would also roll up her sleeves and help the team in any way she could. From preparing expense reports and the office lunch menu to a new deck of PowerPoint slides with an overhauled look and feel - you can always be sure that the details, content and design of Kira's work are exceptional.
—Maryanne Conway
Controller, Education Resource Strategies
Kira is an unflappable team member who is able to handle multiple tasks and projects with ease. She is able to be flexible and adaptive while continuing to stay on top other competing priorities, and is the epitome of "grace under fire" when the going gets rough.
—Meghan Duberek
Executive Assistant, Education Resource Strategies
WRITING
When we think of the word design, we often associate it with the arts, architecture, fashion, graphics, and so on. Design is certainly present in all of these areas, but it can also be thought of more as a mindset. A way to approach and solve problems. A plan for creating efficiency. A method for inventing something new. This is "design thinking" at its core. It can be applied to literally any industry and, as such, is a critical 21st-century skill.
Gone are the days of dusty slides, dimmed lights, and the sound of a shuffling projector. The digital shift has drastically changed how we study art history. Slides are now high-resolution images. Museum visits are bolstered with virtual tours. Thirty-pound textbooks are reborn as online databases. Naturally, these changes have generated tons of new resources -- not just vast databases, but also curricular resources to build lessons and engage students. So, like looking at an impressionist painting, let's stand back and make sense of it all.
Spring has sprung, which means kids (and teachers!) are eager to be outside. It can be tough to tame this energy, but with the right tools, technology can help funnel it right into your classroom. Three words: virtual field trip! Although you'd probably love to take your class to Egypt or Washington, D.C., it's likely not too realistic to get up and go. The next best thing? Familiarizing yourself with terrific edtech that can bring the destinations to you.
photos
get in touch
kira.devaul @ gmail.com
(617) 777-0831
