KIRA
Devaul
LOGICALLY
MINDED
CREATIVE
AT HEART
Hi, I'm Kira.
Logically minded, creative at heart.
San Francisco via Boston. Alumna of University of Massachusetts, Amherst.
Intrigued by design, travel, photography, writing, nature, armchair philosophy, fabulous food, and cats. Can be found riding my scooter as much as possible.
Obsessed with efficiency and effective communications to propel mission-driven companies toward greater impact.
Seeking to work hard for things that are worth it and the wisdom to know when it's not. Taking it one day at a time and always staying curious.
Say hi on or
SKILLS
Relationship Management
Salesforce
Greenhouse
SurveyGizmo
ExactTarget
Social Media
Other
Wordpress
Litmos LMS
Drupal CMS
BetterWorks
Workday
Basic HTML
Project Management
GSuite
MS Office
Trello
Box
Okta
JIRA
Confluence
IFTTT
Data Analysis
Excel
Google Analytics
Tableau
Design / Video
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
Final Cut Pro
Camtasia
Virtual Communication
Slack
Skype
Hangouts
GoToMeeting
GoToWebinar
and always learning...
Experience
2008
2016
2015
2014
2013
2012
2011
2010
2009
2017
DEC 2015 - PRESENT
CONTENT COORDINATOR
@ SHUTTERSTOCK
SAN FRANCISCO, CALIFORNIA
Interviews avg. 10 candidates and hires avg. 2 remote contractors per month to review images submitted to Shutterstock and Bigstock sites
Presents training sessions to avg. 2 remote image reviewers/month on quality standards, intellectual property policies, and system functionality
Facilitates evaluation of 700,000 images/week by
answering questions and reaching quick and accurate
decisions to accelerate industry-leading TTM
Manages team of 30+ reviewers (contractors) to
ensure team meets weekly KPIs, reviewing 100% of submissions/week with max 1-day turnaround
Writes and updates avg. 5 policies per month on
quality standards and compliance policies; creates
documentation on how to evaluate images
Works across departments and time zones to provide
customer and technical support; resolves submitter
complaints and inquires on content rejections
JUL 2014 - DEC 2015
CONTENT ASSISTANT
@ COMMON SENSE MEDIA
SAN FRANCISCO, CALIFORNIA
Responded to ave. 100 user inquiries/wk, which
boosted community engagement and increased user-generated content by 25%
Built Google Analytics reports and communicated
findings to team, which informed content strategy
and increased traffic by avg. 15%/week
Project management for sitewide content refresh that ensured most up-to-date information and most
relevant search results for users
Wrote 5 monthly “Best of” lists and blog posts which
promoted new site content and highlighted monthly
editorial themes
JAN - JUL 2014
EXECUTIVE ASSISTANT
@ EXPLORATORIUM
(contract)
SAN FRANCISCO, CALIFORNIA
Organized and prioritized email inboxes and other
confidential data for 2 Directors; acted as gatekeeper
for calendar requests and commitments
Instituted procedures for tracking/updating Salesforce
data, which led to more consistent communication
amongst executives and external clients
Planned and executed client meetings, workshops,
and special events for groups of up to 100+
internal/external attendees
DEC 2011 - DEC 2013
PROJECT COORDINATOR
@ EDUCATION RESOURCE STRATEGIES
WATERTOWN, MASSACHUSETTS
Provided comprehensive support to 50-person
staff: analyzed operations and workflows; conceived and
initiated new operational systems that improved
communication, and enhanced cross-team collaboration
Built strong relationships with managers and staff,
generating a supportive culture and productive team
in a heavily deadline-driven environment
Optimized structure and workflows for company
intranet, resulting in greater speed and access to
time-sensitive information for staff and clients
Designed and co-led company's first orientation program
for new hires
Created and implemented company's first employee
manual outlining all business procedures and office protocols.
JAN 2011 - DEC 2011
MUSEUM STORE SUPERVISOR @ HARVARD UNIVERSITY
CAMBRIDGE, MASSACHUSETTS
Supervised 6 associates: created rotation schedules,
approved/denied PTO requests,resolved personnel
issues, conducted performance reviews
Partnered with Dir. of Operations in ordering store
products, managing inventory, and reconciling
financials of $500K museum gift store budget
Researched new products and cultivated vendor
relationships; coordinated meetings with sales
representatives and negotiated payment terms
Created job postings, interviewed, hired, and onboarded new museum store employees; trained
new hires on museum operations and Harvard policies
JUL 2008 - JAN 2011
VISITOR SERVICES SUPERVISOR
@ MARY BAKER EDDY LIBRARY
BOSTON, MASSACHUSETTS
VISITOR SERVICES SUPERVISOR OCT 2009 - JAN 2011
Worked with Dir. of Operations to manage the museum store ordering, merchandising, and inventory processing
Created daily and monthly rotation schedules for team,
ensuring adequate coverage and equal task distribution
Performed all associate duties (see below) and supervised staff of 5 visitor services associates
VISITOR SERVICES ASSOCIATE JUL 2008 - OCT 2009
Rotated daily as tour guide, store associate, admissions clerk, and greeter
Individually presented 20-, 40-, and 60-minute guided tours
to groups of 1 to 100 visitors up to 6 times per day
Reconciled daily cash and credit card deposit totals averaging $5K per day; ensured sufficient bill distribution for next day
TESTIMONIALS
Kira was a dependable project and editorial manager at Common Sense. She was able to establish herself quickly as an important member of the team given her unique mixture of creative and organizational skills, and conceptualized and operated content management processes that helped us analyze our needs and deliver content more effectively. Beyond project management, she also contributed original blog posts and did a lot of image editing and refinement, the latter of which drastically improved the overall visual quality of our review pages.
—Tanner Higgin
Director, Education Content, Common Sense Media
Kira is a joy to work with and a colleague whom I came to trust deeply with critical projects. She is calm in the face of crisis, detail-oriented while maintaining her focus on the big picture and a valuable contributor in myriad ways that extend beyond the formal scope of her work. For example, Kira's instincts as a writer, designer, and overall communicator are sharp and attuned to the nuance in various situations, which made her an excellent partner in developing sharp written and oral communications for partner discussions. In short, Kira will be an asset to any organization smart enough to snap her up!
—David Rosenberg
Director, Education Resource Strategies
Kira approaches her work with enthusiasm, professionalism, and an eye for detail. She readily joined a "extracurricular" working group at our organization to design trainings around "persuasive communication", even though it went beyond her job description. She was the "go-to" resource for help with Powerpoint slide design, not just because of her excellent design eye, but because of her willingness to help others. She managed to juggle many responsibilities, from booking travel to editing the Word template, always with a calm demeanor. This required a finely tuned organizational system and ability to handle multiple incoming priorities. To be honest, I don't know how she did it--but everything always seemed to just get done!
—Melissa Galvez
Sr. Communications Specialist, Education Resource Strategies
